​Privacy and Security Policy

At ArkVoyages, your privacy and security are our top priorities. We are committed to protecting the personal information you share with us and ensuring that your travel planning experience is safe and secure. Here is how we handle your data and safeguard your privacy:
Collection of Information

• Personal Information: We collect personal information such as your name, email address, phone number, and travel preferences. This information is gathered through our service forms, emails, and any direct communications you may have with us.

• Payment Information: When you make bookings through us, we may collect payment information, which is securely processed through trusted third-party payment processors. We do not store your credit card information.

Use of Information

• Service Provision: Your information is primarily used to provide you with personalized travel planning services, including booking flights, hotels, and tours as per your requirements.

• Communication: We use your contact details to communicate with you regarding your travel plans, to send you updates, and to respond to your inquiries.

• Improvement of Services: We analyze the information collected to understand your preferences and improve our services.

Data Sharing and Disclosure

• Third-Party Service Providers: We share your information with airlines, hotels, and other service providers only as necessary to fulfill your travel arrangements.

• Legal Requirements: We may disclose your information if required by law or if necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a government request.

Security Measures

• Data Protection: We implement a variety of security measures to maintain the safety of your personal information. These include using secure servers, encrypted communications, and strict access controls.

• Regular Updates: Our security practices are regularly reviewed and updated to adapt to new challenges and ensure that we are using the latest security technologies.

Cookies and Tracking Technologies

• Usage: Our website uses cookies to enhance your browsing experience and to gather data on how our site is used. This information helps us to improve our website and services.

• Control: You can choose to disable cookies through your browser settings, though this may affect how our website functions for you.

Your Rights

• Access and Control: You have the right to request access to the personal information we hold about you, to request corrections, or to ask for your information to be deleted.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in these communications.

Contact Us: If you have any questions about our Privacy and Security Policy or the handling of your personal data, please contact us directly. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.